Privacy Policy
Last Updated: January 3, 2025
AI Electrical & Data (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aielectricaldata.com.au, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Information We Collect
We collect information that you provide directly to us when you:
- Request a quote or service through our contact form
- Schedule an appointment for any of our electrical services
- Subscribe to our newsletter or marketing communications
- Respond to surveys or feedback forms
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
Specifically, we use:
- Essential cookies for website functionality
- Analytics cookies to understand how visitors use our website
- Advertising and remarketing cookies, including Google Ads remarketing campaigns, which will display our advertisements on third-party websites, including Google
These third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website. You can opt out of Google’s use of cookies by visiting the Google Ads Settings page.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete your electrical service requests
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and promotions
- Monitor and analyze trends, usage, and activities in connection with our website
- Display targeted advertising to you on third-party websites based on your browsing history
Service-Specific Privacy Considerations
For specific services such as:
- Commercial electrical services
- Residential electrical services
- Data cabling services
- Emergency electrical services
Additional information may be collected as required by relevant Australian electrical safety standards and regulations.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Disable cookies through your browser settings
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.